Sports / Casino
These terms govern how bt7 operates for you and what conditions apply to your account, transactions and use of this site. Access and eligibility depend on your local law and the eligible regions we serve — read this page before you proceed.
bt7 operates under conditions that vary by region. Whether you can open an account, fund it via Nagad, Rocket or Bank Transfer, or access specific content depends on the laws that apply in your location. We do not make determinations on your behalf — you carry responsibility for verifying that your use of this site is lawful where you are. By continuing to use bt7, you acknowledge that you have read these terms and accept them as the basis of your relationship with us. We may update this policy at any time; changes take effect when posted to this page. We encourage you to check here periodically, especially before making a transaction. Payment-related conditions — including those covering Nagad mobile wallet transfers, Rocket mobile banking deposits and Bank Transfer routes — are set out in the account and transaction sections of your signed-in wallet area. Where a conflict arises between a general policy statement and a specific payment instruction shown in your account, the specific instruction takes precedence. If anything here is unclear, our support contact paths are listed at the foot of this page.
Nagad wallet transactions are subject to the conditions displayed at the point of deposit or withdrawal in your account.
Rocket mobile banking routes operate under the limits and verification steps shown in your account wallet section.
Bank Transfer conditions, including any minimum or verification requirements, are shown in the relevant account screen.
This policy applies to your bt7 account and the actions you take on this site. It does not extend to third-party services, external payment processors or content sourced from studios such as PG Soft, Pragmatic Play or Habanero — those parties operate under their own terms. Understanding the scope protects you from assuming coverage where none exists.
Rules around opening, suspending or closing your bt7 account fall within this policy. Any access restriction based on your location is determined by local law and eligible region status, not by us alone.
Deposits and withdrawals made through your account — whether via Nagad, Rocket or Bank Transfer — are governed by the conditions displayed at the time of the transaction and the terms set out here.
Game content, sports markets and promotional material published on this site fall within scope. We control what we publish, but game mechanics and outcomes remain the responsibility of the respective studios.
External services linked from this site — including payment processors, game studios and data providers — operate outside this policy's scope. Review their own published terms before using those services.
You have several concrete actions available to you at any time. If you believe information held about you is incorrect, you can request a correction by contacting our support team through the published channels. You can review your transaction history — including Nagad, Rocket and Bank Transfer records — directly in the signed-in account area under your wallet history tab. If you want to raise a question about how your data is handled or how a specific policy clause applies to your situation, send a written query to our support contact and we will respond through the same channel. You may also request that we explain the basis on which a particular account decision was made. These rights exist alongside, not instead of, our general terms — exercising one right does not automatically waive another condition that applies to your account.
Open the wallet history section in your signed-in account to see a full log of deposits, withdrawals and transaction statuses across all payment routes.
If your registered details are wrong, contact support with the corrected information and a description of what needs to change. We will confirm the update once verified.
Submit a written query through our live chat or email support route. Name the specific clause or situation you are asking about so we can give you a direct answer.
If an account action — such as a restriction or transaction hold — is unclear, ask support for the reason. We will provide the applicable policy basis in writing.
If you have a question about these legal terms, an account condition or a transaction covered by this policy, the routes below are the ones visibly published on the site. Use the channel that suits your query — written requests work best for policy questions because they create a record both sides can refer back to.
Open the chat icon from any page on the site to connect with our support team. Use this for account-level queries, transaction questions or to flag a policy concern in real time.
Send a detailed written query to our published support email address. For policy questions, include your account reference and a clear description of the clause or situation you are asking about.
The help section in your signed-in account area contains published answers to common policy questions. Check there first — many account condition and transaction queries are answered without needing to contact support.
We handle account data, cookies and security under the conditions set out here and in our privacy notice. Changes to this policy are posted to this page and take effect immediately on publication. If you want to request a change to your stored details or understand our retention approach, contact support using a written channel so the request is documented.
Account data you provide — including identity details and payment information entered during Nagad, Rocket or Bank Transfer transactions — is held and used in line with our privacy notice. We do not sell your personal details to third parties.
We use cookies to keep your session active, remember account preferences and measure how the site is used. You can manage cookie settings through your browser, though disabling some cookies may affect how the site works for you.
Your account is protected by the login credentials you set. We will never ask for your password through chat or email. If you suspect unauthorised access, contact support immediately to initiate an account review.
We retain account and transaction records for the period required by our operational and legal obligations. Policy updates are posted here without advance notice — checking this page periodically keeps you current on the conditions that apply to your account.
The answers below cover the questions we hear most often about this policy, account rights and how these terms apply to your use of bt7. If your question is not covered here, contact support through the published channels.
Access and eligibility depend on your local law and whether your region is eligible. bt7 does not make that determination for you. Check the laws that apply in your location before opening an account or making a transaction.
Transaction conditions for Nagad, Rocket and Bank Transfer are displayed at the point of deposit or withdrawal in your signed-in account. The wallet history section also shows the status and conditions applied to each completed transaction.
Contact support through live chat or email with the corrected details and a note about what needs updating. We will verify the request and confirm the change. Keep a copy of your request for reference.
Yes. Send a written query through email or live chat, include your account reference, and ask for the policy basis of the decision. We will provide a written explanation referencing the applicable condition.
Updated terms are posted to this page and take effect on the date shown. We do not always send individual notices, so checking this page before significant transactions or account actions keeps you current on the conditions that apply.
We retain account and transaction data for the period required by our operational and legal obligations, even after your last login. Contact support in writing if you want to understand what is held or request a review of your records under this policy.