Sports / Casino
bt7 is clear about the data we collect when you use your account, make a transaction via Nagad, Rocket or Bank Transfer, or contact our support team. This policy sets out exactly what we collect, why we collect it, and the choices you have over your own information — depending on your local law and eligible region.
When you open an account on bt7, we collect the details you provide directly — such as your name, contact information and account credentials. We also record transaction data when you fund your account through Nagad, Rocket or Bank Transfer, including the method used, the amount and the timestamp. This data is collected to operate your account, process transactions, respond to support enquiries and maintain account security. We do not sell your personal data to third parties for their own marketing purposes. Cookies and similar technologies are used on our site to remember your session, track anonymous usage patterns and keep your account login active. You can adjust cookie preferences through your browser settings, though some functions depend on them. Any data you provide is stored in line with our internal retention schedule. We retain account data for as long as your account remains active, and for a period after closure as required by the operational and compliance obligations that apply to this platform. Access to this policy and the account services described depends on your local law and the eligible regions we serve.
This policy applies to information collected through bt7 directly — from your account registration, your activity while signed in, and any support contact you make with us. It does not extend to services or websites operated by third parties, even if you reach them through a link on our site. Understanding the boundary helps you know which rules protect your data at each step.
All data collected when you register, sign in or update your account details falls within this policy. That includes your contact information, login credentials and the account preferences you set while using the platform.
Payment records generated when you use Nagad, Rocket or Bank Transfer to fund or withdraw from your account are covered here. We log the method, reference and status; we do not store full wallet credentials on our servers.
Your browsing behaviour on bt7 pages — which sections you open, how long you spend and which device you use — is collected through cookies and analytics. This data is used in aggregate form to improve how the site works for you.
Services provided by payment processors, game studios or external links operate under their own privacy terms. bt7 is not responsible for data handling by those third parties, and we recommend you review their policies separately.
You have several concrete actions available to you regarding the personal data we hold. First, you can review the information stored on your account by signing in and opening the account details section — the fields shown there reflect what we hold on file for you. If any detail is incorrect, you can update it directly in the account settings or ask our support team to correct it for you. You can also ask us what categories of data we hold, request that we delete data where that is permitted under applicable law, or raise a concern if you believe your data has been handled incorrectly. All such requests are handled through the support contact routes published on this site. We aim to respond to data enquiries in a reasonable time, though the timeline depends on the nature of the request and any applicable legal obligations that apply in your region.
Sign in to your account and open the account details page. The information displayed there is the personal data we currently hold. Check it matches what you provided and note any fields that need updating.
If you spot an error in your name, contact number or registered details, you can update most fields directly in account settings. For changes that require verification, contact our support team with the relevant details.
To ask what data we hold, request a deletion or raise a concern about how your data was handled, send your request to the support contact route listed on the site. Include your registered account reference so we can locate your records.
If you cannot access account settings or need help navigating a data request, our support team can guide you through the process. Use the published contact channel and describe the specific data matter you need help with.
If you have a question about this privacy policy, want to correct information we hold or need to raise a concern about your account data, use the contact routes published on the bt7 site. We do not publish support hours or response-time commitments we cannot verify, but every message sent through the channels below is handled by the support team assigned to account enquiries.
Open the live chat widget visible on the bt7 site. State that your query relates to the privacy policy or your account data, and the agent will direct your message to the right team.
Send a written data request or policy question to the support email address published on the contact page of this site. Include your registered account reference and a clear description of your request.
Sign in and open the Help or Support section within your account. This route lets you submit a ticket tied directly to your account record, which helps us locate your data and respond accurately.
bt7 applies data handling practices designed to keep your information accurate and inaccessible to unauthorised parties. We use industry-standard technical measures to protect data stored on our systems, including account credentials and payment references linked to Nagad, Rocket or Bank Transfer transactions. Cookies on our site are categorised — some are essential for your session to function, others are used for analytics only and can be adjusted in your browser. We do not retain your data indefinitely; our retention schedule is based on how long your account is active and any obligations that apply after closure.
Personal data and transaction references are stored on secured systems. We limit internal access to staff who need it to operate your account or respond to your support requests. We do not expose raw account data through public-facing interfaces.
Session cookies keep you signed in and are necessary for the account area to work. Analytics cookies are separate and can be turned off through your browser settings without affecting your ability to log in or make a transaction.
We hold your data while your account is open. After an account is closed, we retain records for a limited period in line with the operational obligations that apply to this platform. You can ask about this timeline through the support contact route.
When this policy changes in a material way, we will update the version published on this page. Continued use of your account after a policy update is posted means you have had the opportunity to review the revised terms.
The questions below cover the data rights and policy details that come up most often. If your question is not listed here, use the support contact route to ask directly.
We collect the details you give us at registration — name, contact information and login credentials. We also record transaction data when you use Nagad, Rocket or Bank Transfer, and browsing data through cookies. All of this is described in full in the policy above.
Yes. Sign in to your account and open the account details page to review what we hold. If you want a broader picture of all data categories we store for your account, submit a written request through the support email or live chat route published on the site.
Most fields — contact number, email address and display name — can be updated directly in account settings after you sign in. For fields that require identity verification before they can be changed, contact the support team with your account reference and the correction you need.
Transaction references connected to Nagad, Rocket or Bank Transfer are processed with the relevant payment provider as needed to complete the transaction. We do not sell payment data to third parties for marketing. Each payment provider operates under its own privacy terms.
We retain records for a defined period after account closure in line with our operational obligations. The exact duration depends on the type of data and applicable requirements. You can ask about the specific retention period through our published support contact route.
Send your concern to the support contact route listed on the bt7 site — live chat or the published support email. Include your account reference and describe the specific issue. The support team will direct your message to the relevant person handling data enquiries.